Return Policy

As per our policies, our products are non-returnable.  We will take the product back only if a customer receives the damaged product from our side and we will need the unboxing video of the parcel within the 24hrs of the delivery of the order.

Steps for Return:

Step 1 : Make the unboxing video of the order

Step 2 : Mail the unboxing video along with order details at beadsandbeyond2021@gmail.com within 24hrs of the delivery of order.

Step 3 : We will verify the video & process the return accordingly.

Step 4 : When the unboxing video is verified, customers can either opt for exchange of damaged product or refund of the amount of damaged product.

For the exchange of damaged products customers can either choose it to be replaced with the same products (subject to availability) or different products of the same amount.

The product can be exchanged with the product of the same value or the higher value. If the value of the new item is more than the exchange item, the customer will have to pay the excess amount. Shipping charges for the exchange of products with higher value item will be borne by the customer.