Exchange Policy

At Beads & Beyond, we take pride in offering our customers exquisite jewelry that adds a touch of elegance to their lives. However, we also prioritize the safety and hygiene of our customers. In light of this commitment, we have implemented a strict "No Exchange Policy on Jewelry" for hygiene reasons. This policy ensures that every piece of jewelry we sell is brand new, untarnished, and free from any contamination.

Why the No Exchange Policy on Jewelry: Hygiene Reasons?

1. Preventing Contamination: Jewelry is a personal item that comes into close contact with the wearer's skin. It is prone to absorbing oils, sweat, and other substances, which can lead to contamination. Allowing returns and exchanges of worn jewelry would risk reintroducing these contaminants to our inventory, potentially putting other customers at risk.

2. Maintaining Quality: Jewelry is delicate and can be easily damaged or scratched. When jewelry is worn, it is subject to wear and tear. Allowing returns of worn jewelry could lead to a degradation of quality, making it difficult to guarantee that the jewelry we sell is in pristine condition.

3. Compliance with Health Regulations: After Covid, there are health and hygiene regulations that restrict the return of personal items, including jewelry. By implementing a no-exchange policy, we ensure that we are in compliance with these regulations and maintain the highest standards of hygiene.